terms and conditions/Privacy Policy

 Welcome to Plumbing Hotline! By using our service, you agree to the following terms and conditions:

1. Eligibility

Our service is available to individuals who are at least 18 years old and reside in the United States. By using our service, you represent and warrant that you meet these eligibility requirements.

2. Service Description

Plumbing Hotline is a real-time video service application that connects users with licensed plumbers for plumbing repairs and installations. Our licensed plumbers are available 24/7 to assist you with any plumbing problem, from simple repairs to complex installations.

3. User Conduct

By using our service, you agree to comply with all applicable laws and regulations and to use our service only for lawful purposes. You will not use our service to transmit any material that is obscene, defamatory, or otherwise offensive.

4. Payment

You will be charged for any services provided by Plumbing Hotline. Fees are based on the type of service requested and are disclosed to you before the service is provided. You agree to pay all fees in a timely manner.

5. Limitation of Liability

Plumbing Hotline is not liable for any damages arising from the use of our service, including but not limited to direct, indirect, incidental, punitive, or consequential damages. Our liability is limited to the amount paid by you for the service.

6. Dispute Resolution

Any disputes arising from the use of our service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial and agree to participate in arbitration on an individual basis only.

7. Modification of Terms

We reserve the right to modify these terms of service at any time. Any changes will be posted on our website, and your continued use of our service constitutes your acceptance of the modified terms.

8. Termination of Service

We reserve the right to terminate your access to our service at any time for any reason, without notice.

9. Governing Law

These terms of service are governed by the laws of the State of California.

If you have any questions or concerns about these terms of service, please contact us at plumbinghotlineusa@gmail.com.

Privacy Policy

At Plumbing Hotline, we are committed to protecting your privacy. This policy explains how we collect and use your personal information when you use our service.

1. Information we collect

We collect personal information when you use our service, including but not limited to your name, email address, phone number, and payment information. We may also collect information about your device and browser, your IP address, and your location.

2. How we use your information

We use your personal information to provide and improve our service, to communicate with you about your service requests, and to process your payments. We may also use your information to send you marketing communications about our service and related products or services.

3. Sharing of information

We may share your personal information with third-party service providers who assist us with our operations, such as payment processing and customer support. We may also share your information with our affiliates or business partners for marketing purposes. We will not sell your personal information to third parties.

4. Data retention

We will retain your personal information for as long as necessary to provide our service and for as long as required by law. We may also retain your personal information for a longer period of time for legitimate business purposes, such as recordkeeping and dispute resolution.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Cookies

We use cookies and similar technologies to collect information about your use of our service and to personalize your experience. You may disable cookies in your browser settings, but this may limit your ability to use certain features of our service.

7. Children's privacy

Our service is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at plumbinghotlineusa@gmail.com

8. Changes to this policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website, and your continued use of our service constitutes your acceptance of the modified policy.

9. Contact us

If you have any questions or concerns about this privacy policy, please contact us at plumbinghotlineusa@gmail.com